Sometimes talking to a human solves problems faster. Speak directly to your customers with eDesk’s native voice solution. Get your own number and start offering phone support to your online shoppers in just 1 minute.
By connecting your Etsy account to eDesk, you will get notified of customer messages in the form of tickets where you can assign it to agents, add SLA and order notes, and attach an order number so you can manage them directly within eDesk.
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