Wix is a software platform for small businesses to operate online with millions of registered users in 190 countries. Wix was founded on the belief that the Internet should be accessible to everyone to develop, create and contribute.
Wix and eDesk
Once you connect your Wix account to eDesk, it will display all your messages, orders and order information in one place to help your Support Team stay on top of tickets.
You can connect all your Wix shops so you can prioritise tickets, have all the information you need on-hand and respond faster to customer queries from one shared mailbox.
What are the benefits of using the Wix app?
Connecting your Wix account to eDesk will allow you to see all your buyer messages from that Wix account directly in your eDesk Mailbox.
You will also see the relevant Wix customer data directly on the right-hand side of every single ticket so you can reply to your customers directly from eDesk.
All your orders on Wix will be displayed within your eDesk account too.